Customer Service Representative Job at JDS Industries, Inc., Sioux Falls, SD

S2w3UVh0UWQzRmI4TTkwWU5RVnlZaHFxNWc9PQ==
  • JDS Industries, Inc.
  • Sioux Falls, SD

Job Description

Job Description

What to Expect

 Primary responsibilities include processing product orders and answering customer inquiries over the telephone

What You’ll Do

  • Professionally handle all calls and electronic communication
  • Process incoming orders and resolve issues
  • Learn JDS products and processes to better serve customers
  • Thoroughly and efficiently gather customer information
  • Accurately enter all information regarding customers and orders
  • Offer recommendations during the ordering process to completely fulfill customer needs
  • Generate call-back messages for quality assurance
  • Attend paid training and meetings

What You’ll Bring

  • Ability to actively listen and pay attention to detail
  • Service oriented mentality, demonstrating interpersonal skills and teamwork
  • Work under time constraints while meeting productivity, accuracy, and service-related performance standards
  • Ability to establish and prioritize objectives to manage time and resources appropriately
  • Maintain a positive attitude on and off the phone, while working with a variety of personnel

Qualifications

  • High school diploma or GED required
  • Must have at least two years of any customer service experience
  • No call center experience required

Benefits

  • Opportunities for career advancement
  • Paid time off/Paid incentive hours
  • Holiday paid time off
  • Medical/Dental/Vision Insurance
  • Life insurance provided
  • Tuition assistance
  • Wellness reimbursement
  • 401k, 401k match
  • Casual dress
  • Paid training

About Us

JDS Industries is the world's leading supplier of component parts for awards, promotional products, gifts, sign supplies and many other personalized merchandise. Founded by Darwin and Jane Sletten, this family-owned business's top priority is to serve the customer. This is why we are passionate about protecting the culture we have created and are excited about finding the best new additions to our team.

Job Requirements
See above for qualifications.

Job Tags

Casual work,

Similar Jobs

City Wide Facility Solutions

B2B Sales Executive - CBS Division Job at City Wide Facility Solutions

 ...maintenance needs, our team and bonus structure is waiting for you! As a Sales Executive in our Complete Building Solutions (CBS) Division, you hunt for new clients that are in need of the 20+ services that we offer. Once you've closed the sale, you will manage... 

McDonald's

Training Manager / NABIT Coordinator Job at McDonald's

McDonald's Owner-Operator with multiple restaurants is seeking an energized individual who has a passion for training and developing crew and managers. The Training Manager will be responsible to train, coach and mentor new managers, new crew members and existing management... 

Yexgo

Data Entry Clerk Admin (Remote) Work From Home Job at Yexgo

Job Description This is your opportunity to start a lifelong career with unlimited opportunity. Discover the flexibility youve been searching for by taking a minute to finish our online application. Qualifications No experience, Willing to train ...

The Goodyear Tire & Rubber Company

Entry Level Automotive Technician - Hilo, HI Job at The Goodyear Tire & Rubber Company

 ...medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts. Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work... 

Robert Half

Remote Paralegal Job at Robert Half

 ...and trial firm that is leading the charge on high-stakes cases across a variety of practice areas. They are seeking skilled remote paralegals to assist in two critical data compilation projects. If you're a detail-oriented certified paralegal with a passion for complex...