E-Commerce Solutions Consultant Job at SGS Consulting, Remote

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  • SGS Consulting
  • Remote

Job Description

Job Responsibilities:

  • Responsible for supporting a selected group of digital tools and solutions and managed the implementation, business process modifications, project management, training, and communications of those technologies across the organization and targeted user base.
  • Leads the demonstration of solutions and training for users on our internally grown digital technology, provides collateral and updated training documents and serves as an escalation point to troubleshoot non-common issues and user onboarding.
  • Assists with developing, planning, organizing, and executing all administrative tasks for a project.
  • Observes project activities to ensure contribution by team members.
  • Performs incidental project coordination, including planning, research, analysis and implementation of deliverables and action items.
  • Acts as project sub-task lead on small projects.
  • Assigning numerical value to essential business functions to assess and compare performance over time
  • Preparing reports for the management stating trends, patterns, and predictions using relevant data
  • Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to make crucial decisions based on various facts and trends

Skills:

  • Experience analyzing data sets to find ways to solve problems relating to a business's customers
  • Familiarity with the eCommerce industry is a plus
  • Experience using data analyst tools
  • Experience presenting to peers, management, and other stakeholders
  • Excellent communication and problem-solving skills
  • Outstanding organizational skills
  • Multi-tasking abilities
  • Detailed oriented
  • Self-starter
  • Critical Thinking
  • Exceptional teamwork and leadership skills to help other technical support workers
  • Ability to learn new technologies, implement their usage within the team and train others
  • Personable and attentive – excellent customer service skills
  • Strong interpersonal skills
  • Manage daily tasks

Education/Experience:

  • HSD

Job Tags

Remote job,

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