Job Description

**_We help make your world a safer place._** _Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients._ _Securitas plays an essential role for our clients and in society. Our Receptionist / Patrol Officer  positions helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client's employees and customers._ **Locations: Worcester area, Westborough, Dudley MA** **Security Officers $16.00 - $17.00/hr** A Security Officer is responsible for safeguarding people, property, and assets of the client or organization. This role involves monitoring premises for suspicious activity, enforcing rules and regulations, providing a visible security presence, and responding to incidents or emergencies. Private Security Officers play a key role in deterring criminal activity, ensuring a safe environment, and maintaining order. + **Surveillance** : Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards. + **Access Control** : Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only. + **Emergency Response** : Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or escalate incidents to law enforcement as needed. + **Incident Reporting** : Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation. + **Patrolling** : Conduct foot or vehicle patrols to ensure that all areas, including entrances, parking lots, and perimeters, are secure. Check for doors, windows, or gates that may be unlocked or tampered with. + **Customer Service** : Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor. + **Safety Inspections** : Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property. + **Conflict Resolution** : Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment. + **Collaboration** : Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed. **Qualifications** + Excellent observational and de-escalation skills; able to remain calm under pressure + Strong communicator; capable of working closely with both global and local security teams + Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach. **Requirements** + At least 18 years of age. + Reliable means of communication and transportation. + Legal right to work in the United States. + Ability to effectively speak, read and write English. + High school diploma, GED, or equivalent. **Enhanced Benefits** + Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP) + 401k with Employer Matching + Paid Life Insurance, Paid Time Off, Paid Uniforms, Paid Training + Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness + Employee Assistance Programs (EAP) + Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.) Securitas is a trusted security partner helping make the world a safer place. Learn more and apply today at Securitasjobs.com to see your career path! EOE/M/F/Vets/Disabilities _Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic._ \#NorthernNE Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. Benefits include: + Retirement plan + Employer-provided medical and dental coverage + Company-paid life insurance + Voluntary life and disability insurance + Employee assistance plan + Securitas Saves discount program + Paid holidays + Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

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