Job Description
Position Title - Installation Coordinator
Duration - 4 months
Schedule - Mon to Fri, 7:30 am to 4:30 pm
Location - 8701 Park Central Suite 300 Richmond, VA 23227
Work Environment:
- On-Site with some flexibility for remote later down the road.
- Normal office environment.
- The noise level in the work environment is usually moderate.
Responsibilities:
- Schedule appointments, dispatch technicians for service and installations as needed to maximize tech productivity.
- Responsible for creating work orders, providing status to customer and following up with technicians.
- Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
- Complete contract paperwork and QC paperwork.
- Schedule sub-contractor work.
- Work with technicians to ensure all paperwork is completed properly within the designated time.
- Maintain appointment schedules.
- Order material and equipment.
- Receive material/equipment and issue material and equipment to technicians.
- Complete daily reports.
- Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
- Conduct physical inventory.
- Act as a liaison between Sales, Project Managers and technicians.
- Other duties as assigned.
Qualifications:
- 1-3 years of experience in similar position.
- Must possess good decision-making skills, be very organized and detail oriented.
- Must have excellent oral and written communication.
- Problem Solving and ability to escalate matters when needed.
- Data analysis and interpretation skills.
- Proficient in Excel
- Dispatching and scheduling.
Physical Demands:
- While performing the duties of this job, the employee is regularly required to sit and twist; use hands and arms to reach, handle, push, pull or feel; speak and hear.
- The employee is frequently required to stand and walk.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Job Tags
For subcontractor, Work at office,