Job Description

Full Job Description - Leadership Role - (Director, Manager or Team Leader) - $20-25/hour

Chick-fil-A Airport Road, proud recipients of:

***2023 Symbol of Success***

***2023 Guardian of the Brand***

***2024 Guardian of the Brand***

* Chick-fil-A Experience preferred but not mandatory. If you do not have Chick-fil-A experience, for a short time we may ask you to come in a step below for what you are applying for to ensure the chemistry, competence, character and consistency for our store. If you do have prior Chick-fil-A experience, you will most likely be considered for the position that you held. It all depends on the current needs of the store.

Benefits:

• Free 24/7 virtual healthcare - Avoid the urgent care and ER visits! Schedule a doctors visit virtually within 15 minutes. Also, if you are a team member with Chick-fil-A Airport Road, 24/7 virtual healthcare is FREE for your household members as well. Your parents, siblings, cousins, anyone in your household will get this benefit.
• College tuition assistance program - Access to 1-2 classes a year, for free!
• Scholarship opportunities - $1000, $2500, or $25000 scholarship to the school of your choice if you meet the requirements and are a recipient. HIGH success rate for the $1000 and $2500 scholarship
• Free mental health counseling - Using our chaplaincy program OR our virtual mental healthcare option, get what you need to recharge!
• Paid time off - for Managers and Directors
• Bonus program - for Managers & Directors
• Team member meal benefit - $11.00 per shift
• Medical & dental insurance contribution
• Sundays always off - Spend time with your family!
• Competitive wages
• Fun team environment
• Personal growth and development

Who we are :

At Chick-fil-A Airport Road, being part of our team is more than just a job; it's an opportunity for people of all ages and backgrounds to learn life and business skills. In our restaurant, you will work alongside the Owner/Operator and the entire leadership team to shape the culture and performance of our organization so that we can create our \Remarkable\ food and deliver an outstanding customer experience. We are fully dedicated to directly leading our teams and helping you develop  their future and achieve  their goals. Leaders are made here at the Chick-fil-A Airport Road. We have positions open to the possible role of a Director, Front of House Manager, Back of House Manager and more. If you want to work with a team that cares about their employees and guests, come join us!!

Position Type : Full-time, 36-45 hours / week with Friday and Saturday availability ($20-$25) per hour depending on leadership experience and availability)

Key Responsibilities:

• Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture
• Maintain vision alignment with the Operator and the leadership team
• Ensure stewardship systems are taking place throughout the restaurant
• Develop leaders in such a way that they are operating as a motivated, high-performance team that embodies the vision of the business
• Oversee speed of service and completion of goals
• Oversee product quality and accuracy
• Support the restaurant (Front and/or Back of the House) during hiring process, completing resume screening, interviews and reference checks as necessary
• Create, lead and implement systems that will be the standard for all Front and/or Back of House innovation and high-performance teams throughout the restaurant
• Embodies the vision set forth by the Operator and must be able to teach it
• Empowers management
• Delegates effectively
• Provides own vision and accountability
• Meets regularly with team to discuss issues / improvements
• Ensure policies are being followed per the Team Member Handbook
• Evaluates all areas of the business and makes recommendations to the Operator for improvements
• Creates and maintains a culture of excellence
• Effectively coach and give directions

Skills:

• Strategic thinker, Goal-oriented, Tech-savvy
• Great communicator both in handling difficult situations and a diverse team
• Mature, dependable and results-oriented
• Ability to work in a team environment
• Very detailed oriented & keenly observant
• Professional marketing or communications experience
• Maintains several business and professional community contacts
• Self-starter, creative and flexible
• Good business sense, achiever
• Strong project/time management skills
• Proven history of consistently performing at a high level
• Unquestionable integrity and represents Chick-fil-A well
• Passionate about building relationships with guests and fellow team members
• Servant spirit with strong sense of stewardship

Required and/or Preferred Qualification :

• Prior leadership experience demonstrating skills in retail, customer service, management, organization, and training development 
• Proven experience in a similar employee development, training development and/or trainer role, regardless of industry
• Demonstrated strong leadership experience 
• Excellent communication skills - verbal and written
• High standards in the area of operational excellence, quality, and customer service
• Exhibits a natural ability and desire to coach, mentor and develop others and themselves
• Positive attitude
• Job Type: Full-time

Schedule (open to discuss):

• 8-hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Weekend availability
• Possible Rotating weekend availability

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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