Live Chat Agent Job at RAPID AIRPORT SHUTTLE, LLC, Rapid City, SD

TEZqZVV0c2MxbFQwTmQ4Yk5nUjJieGFxNXc9PQ==
  • RAPID AIRPORT SHUTTLE, LLC
  • Rapid City, SD

Job Description

Job Brief

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.

Responsibilities

  • Handle customer inquiries promptly via live chat.
  • Provide accurate, valid, and comprehensive information by using the right methods/tools.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Meet personal/customer service team targets and call handling quotas.

Requirements And Skills

  • Proven customer support experience or experience as a client service representative is a plus.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • High school degree.

Job Tags

Similar Jobs

Infinity Quest UK

ETL Developer - ODI ,Teradata, Azure & Databricks Job at Infinity Quest UK

 ...complex SQL queries in Teradata for large-scale data processing. Build and orchestrate data workflows using Azure Data Factory, Databricks, and Synapse Analytics. Collaborate with product owners, data architects, and business stakeholders to understand data... 

Johns Hopkins Medicine

Phlebotomist Lead Job at Johns Hopkins Medicine

 ...Pathology and Laboratory Medicine. Ensures training of both laboratory and non-laboratory...  ...experience ~ Nationally certified in Phlebotomy (i.e. ASPT, AMT, NSP, NHA). Important...  ...Johns Hopkins Health System and its affiliates are drug-free workplace employers.... 

TouchPoint Support Services

DIETITIAN Job at TouchPoint Support Services

TouchPoint Take the next step in your career with Touchpoint as a Dietitian in Anderson, IN! Location: Touchpoint at St Vincent Anderson Setting: Acute Care Requirement: RDEs Welcome! Schedule- Full Time. M- F with rotating weekends Relocation Available... 

Targa Resources Corp

Live Chat Support Specialist Job at Targa Resources Corp

Our company is actively seeking an efficient Live Chat Support Specialist to join our diligent team. The ideal candidate will possess superb communication skills, a proactive nature, and a passion for delivering exceptional customer support. The successful applicant will... 

Henkel

Integrated Marketing Intern, DevaCurl - Summer 2026 Job at Henkel

 ...youll do Develop and execute digital marketing plans - including media, social, and...  ...Ongoing feedback discussions throughout the internship that allow you to accomplish concrete...  ...stipend or relocation support. Henkels Summer 2026 internship program starts on May 27...