Live Chat Agent Job at RAPID AIRPORT SHUTTLE, LLC, Rapid City, SD

TEZqZVV0c2MxbFQwTmQ4Yk5nUjJieGFxNXc9PQ==
  • RAPID AIRPORT SHUTTLE, LLC
  • Rapid City, SD

Job Description

Job Brief

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.

Responsibilities

  • Handle customer inquiries promptly via live chat.
  • Provide accurate, valid, and comprehensive information by using the right methods/tools.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Meet personal/customer service team targets and call handling quotas.

Requirements And Skills

  • Proven customer support experience or experience as a client service representative is a plus.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • High school degree.

Job Tags

Similar Jobs

Brewery Silvaticus

Brewery Production Assistant Job at Brewery Silvaticus

 ...Silvaticus is a community focused taproom and brewery located in downtown Amesbury, MA. Our highly regarded lagers and ales are all crafted and served on site by a small team of individuals in a unique environment that requires dedication, coordination, and collaboration... 

NorthPoint Search Group

Experienced Audit Associate Job at NorthPoint Search Group

Experienced Audit Associate - Denver, CO Who: Early-career accounting professionals with strong academic backgrounds and a desire to launch their careers in public accounting. What: Deliver audit and assurance services for privately held and publicly traded clients... 

Big Resourcing

Business Analyst - Data Pipeline Job at Big Resourcing

 ...data environment. Strong experience in ETL workflows , data pipeline design , and integration with EMR/EHR systems (e.g., Epic, Cerner, Meditech). Familiarity with healthcare interoperability standards, including HL7, FHIR, and CDA. Proficient in SQL and capable... 

Electric Boat

2026 SHIP Summer High School Intern Program Job at Electric Boat

 ...Welding) you will gain valuable skills and knowledge on the shipbuilding methods and tools used in Electric Boat Operations. This Internship is located at the North Kingstown, RI location. Qualifications Required: Complete junior year of high school by June of... 

Knowhirematch

Certified Surgical Tech Job at Knowhirematch

 ...TITLE: Certified Surgical Technologist Location: Kingman, KS Now is your chance to join a hospital where they are committed...  ...50 beds and not for profit. If you're a dedicated Surgical Tech seeking a rewarding career in a supportive healthcare...