Job Description
This is a remote position.
We are seeking a dedicated Live Chat Support agent to join our Real Estate team at D.S Murphy. As a Live Chat Support, you will play a crucial role in providing exceptional customer service and support through online chat platforms.
Responsibilities:
- Respond to customer inquiries and provide information about our real estate services.
- Assist customers with technical issues and troubleshooting through live chat.
- Manage multiple chat conversations simultaneously while maintaining a high level of professionalism.
- Collect and document customer feedback to improve overall customer experience.
- Collaborate with the sales and support teams to resolve customer issues efficiently.
Requirements:
- Excellent written communication skills with a keen eye for detail.
- Previous experience in customer service or support roles preferred.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in using live chat software and CRM systems.
- Knowledge of the real estate industry is a plus.
Benefits:
- Competitive salary and benefits package.
- Opportunity for career growth and development.
- Dynamic and collaborative work environment.
- Employee discounts on real estate services.
Requirements
- Excellent written communication skills with a keen eye for detail.
- Previous experience in customer service or support roles preferred.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in using live chat software and CRM systems.
- Knowledge of the real estate industry is a plus.
Benefits
- Competitive salary and benefits package.
- Opportunity for career growth and development.
- Dynamic and collaborative work environment.
- Employee discounts on real estate services.
Job Tags
Full time, Remote work,