Job Description

Enhances the customers' positive service experience by driving them to or picking them up from their homes or offices while service is being performed on their vehicles. Conducts all business in an ethical and professional manner, ensuring maximum customer satisfaction.

Qualifications Education

High school diploma or the equivalent.

Licenses

Driver's License

Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Physical Requirements Surroundings

move throughout the company facility for most of the shift.

spend time outdoors in the weather and elements.

Sitting

on a regular basis

Standing

infrequently

Walking

infrequently

Bending, twisting and/or stooping

infrequently

Kneeling and/or Squatting

infrequently

Lifting

10 lbs to 25 lbs

Reaching and/or lifting overhead

infrequently

Repetitive hand/finger movement

infrequently

Grasping/grabbing with hands

on a regular basis

Pushing and Pulling

infrequently

Expectations General Expectations

Drives customers to their homes or places of business and picks them up after their vehicle is repaired. Uses good judgment and safe driving skills. Keeps a timely shuttle route. Assists passengers getting in and out of vehicles. Operates radio or similar device to communicate with dealership or other vehicles to report disruption of service. Keeps a record of trips including names of passengers and destination or pick-up point. Notifies dispatcher or service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance. Maintains a professional appearance. Performs other duties as assigned.

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