Job Description
Job Overview
We are seeking a dedicated and detail-oriented Warehouse Quality Control Supervisor to join our team.
A Quality Supervisor in a warehouse is responsible for overseeing product quality, compliance with standards, and ensuring warehouse processes meet customer and regulatory requirements. The role bridges operations, inventory, and quality assurance . Heres a breakdown:
Key Responsibilities
- Quality Control & Assurance
- Inspect inbound and outbound shipments for accuracy, damage, and compliance with company/customer standards.
- Enforce proper handling, labeling, and packaging practices.
- Lead audits (internal and external).
- Team Supervision
- Train and oversee QC (quality control) staff or warehouse associates performing inspections.
- Assign daily tasks, monitor performance, and provide coaching.
- Ensure safety and compliance protocols are followed.
- Process & Compliance
- Maintain SOPs (Standard Operating Procedures) for warehouse quality practices.
- Ensure compliance with ISO, FDA, GMP, or customer-specific standards
- Investigate non-conformances, document issues, and recommend corrective actions.
- Reporting & Metrics
- Track KPIs such as defect rates, audit scores, and returns.
- Prepare reports for warehouse/operations management.
- Recommend process improvements to reduce errors and increase efficiency.
Skills & Qualifications
- Experience in warehouse, distribution, or manufacturing quality control .
- Knowledge of WMS systems and inventory processes.
- Strong attention to detail and organizational skills.
- Leadership and training abilities.
- Familiarity with Lean/Six Sigma or other continuous improvement methods is a plus.
Typical Requirements
- High school diploma; bachelors degree often preferred (supply chain, logistics, QA, or related).
- 25+ years in warehouse/QA environment.
- Supervisory or lead experience. Qualifications:
High school diploma or GED
Warehouse Supervisor Exprience
Quality control - Logistics Preferred:
Operations management - Organizational skills
- Warehouse management system
- Supply chain management
- Product quality assurance
- Quality control process implementation
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