Job Description

**Summary:** Coach agile team by instilling agile practices & methods, raising the performance of agile teams through impediment management, continuous improvement, and process facilitation. Develop and lead a team of people with a focus on skills and deliverables. Oversee and take accountability for team's actions, providing day-to-day hands-on direction. Engage directly with customers to ensure delivery of a high-quality, robust, and scalable product on a regular basis. **Responsibilities:** + Provides experience and insights for the Product Owner and team in the creation and ongoing management of the backlog + Facilitates effective sprint planning sessions, daily stand-ups, sprint reviews, and retrospectives, promoting team ownership + Provides insight into the priorities, through an understanding of technical issues, and identifying dependencies on other teams + Coaches teams to interact in ways that ensure clear communication of product requirements and team commitments + Coaches continuous improvement and self-organizing behaviors in the team while promoting the use of agile practices + Clears the team's impediments and ensures team is raising and clearing impediments daily + Reviews progress, issues and risks and teaches team to conducts problem analysis as well as conflict resolution + Identifies gaps in knowledge and addresses them through teaching, mentoring, and coaching of best practices across teams + Mentors other SMs through Community of Practice and other informal forums + Supervises delivery team members as they commit to and deliver work + Maintains an analytical perspective during a crisis and supports crisis resolution. + Holds self and others accountable for measurable high-quality, timely, and cost-effective results. + Takes ownership of and is accountable for one or more complex products, features, components, or solutions and associated performance metrics. + Ensures team level decisions align with priorities and strategic agenda for project/product. + Leverages budget and other financial information to support staffing and business planning efforts. + Identifies risks and their potential outcomes and proposes possible solutions to meet business objectives. + Fosters an inclusive workplace where diversity and individual differences are valued. + Participate in process analysis to determine areas of improvement using Lean and Agile methodologies. + Presents results and/or demos with appropriate complexity for different audiences. **Mandatory Experience:** + Bachelor's degree or equivalent + 5-8 years' experience in the role of a Scrum Master in an agile environment + Strong understanding of Scrum, Lean, XP, Kanban and other agile development frameworks + Strong understanding of agile Project Management Tools such as Atlassian JIRA, Confluence, HP agile Manager, Rally etc. **Competencies:** + Demonstrated l servant leadership with the ability to foster team engagement and collaboration + Excellent communication skills with ability to manage and resolve conflicts + Demonstrated problem solver and active seeker of solutions + Effective change management skills in a fast-paced agile environment + External Job Posting AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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