BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred but is not required
WHAT YOU NEED TO GET STARTED:
Quiet workspace
A Desktop or Laptop (Windows)
Wired internet connection
Noise-cancelling headset
TECHNOLOGY REQUIREMENTS
As the next general manager of our busy hotel, youll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships...
Description Robert Half is actively partnering with an Austin-based client to identify a RPA Developer (contract). In this role, you will Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes...
...Role: Scrum Master Job Type: Contract on W2 Location: Boca, FL / Alpharetta, GA Very seasoned Agile Scrum Master to manager 3 US/UK squads across 2 products (Compliance Lens & Risk Narrative) Heavy communication and collaboration with the UK...
...The Table Games Dealer deals various casino table games in accordance with company procedures and state gaming regulations while maintaining a pleasant and entertaining atmosphere for the guests. Duties: ~ Deal table games according to applicable company and departmental...
The Department of Population Health Sciences at the University of Central Florida (UCF) College... ...for a Two-Years Postdoctoral Research Scholar in Implementation Science. This... ...frameworks, and best practices across health and social care contexts. Participate in data...