Live Chat Support Agent Job at ValueAdd Research and Analytics Solutions LLP, New York, NY

S1Y3ZVZOVWYwMWJ5Tk53Wk1BaHpiUmFx
  • ValueAdd Research and Analytics Solutions LLP
  • New York, NY

Job Description

This is a remote position.

Department: Customer Support

Reporting Structure: Customer Support Manager

ValueAdd Research and Analytics Solutions LLP is seeking a dynamic and customer-focused Live Chat Support Agent to join our team in the Outsourcing/Offshoring industry. As a Live Chat Support Agent, you will be responsible for providing real-time support to customers through our online chat platform. If you have excellent communication skills and a passion for helping customers, we want to hear from you!

Location: United States (Remote)

Responsibilities:

  • Respond to customer inquiries and provide solutions in a timely manner
  • Assist customers with product information, account inquiries, and technical issues
  • Troubleshoot and resolve customer complaints or issues
  • Escalate complex issues to the appropriate department for resolution
  • Maintain accurate records of customer interactions

Qualifications:

  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills
  • Previous customer service experience is a plus
  • Proficiency in typing and navigating computer systems

If you are a team player with a positive attitude and a willingness to learn, apply now to join our team as a Live Chat Support Agent at ValueAdd Research and Analytics Solutions LLP!


Requirements

  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills
  • Previous customer service experience is a plus
  • Proficiency in typing and navigating computer systems


Job Tags

Full time, Remote work,

Similar Jobs

Sharp HealthCare

POST Certified Security Officer - Security - Sharp Memorial Hospital - Variable Shift - Per Diem Job at Sharp HealthCare

 ...situations. Required Qualifications ~ H.S. Diploma or Equivalent ~ Must be a non-probationary active duty or service retired California Police Officer, Sheriff's Deputy or Federal Law Enforcement Agent Or ~1 Year of service as a California Police Office, Sheriff'... 

Schnitzer Family Campus - Mittleman Jewish Community Center ...

Lifeguard Job at Schnitzer Family Campus - Mittleman Jewish Community Center ...

 ...team! We are hiring lifeguards of all ages for year-round midday, afternoon, and evening shifts. Training shifts for current American Red Cross-certified lifeguards can begin immediately upon hire. PAY RATE: $17.35-18.88/hour; or $18.67 - $19.70/hour if also teaching... 

RG&T Solutions

Part Time Meat Cutter Job at RG&T Solutions

Seeking a Part Time Meat Cutter in Cape Coral, FL, earning up to $19.00/hour based on experience. Responsible for cutting, trimming, and preparing meat products according to quality standards. Ensure proper handling, safety, and sanitation procedures are followed... 

Dunlap Bennett & Ludwig Pllc

Litigation Associate Attorney- WA Barred Job at Dunlap Bennett & Ludwig Pllc

 ...Ludwig is seeking a Litigation AssociateAttorney in our Mukilteo, Washington office ....  ...case strategy discussions. Draft and review pleadings, memos, briefs, interrogatories, and other legal correspondence and documents. Take and defend depositions. Appearing... 

United States Fund for UNICEF

Senior Project Manager, Integrated Campaigns Job at United States Fund for UNICEF

 ...UNICEF USA advances the global mission of UNICEF by rallying the American public to support the worlds most vulnerable children....  ...Integrated Campaigns position will be instrumental in ensuring cross-channel and divisional strategic alignment for all Integrated campaigns...